Our Palmen Alfa Romeo team is committed to friendliness and excellence, and nothing brings us greater joy than knowing that we make our customers feel at home when they step through our doors. Many of them have even left overwhelmingly positive reviews for us, as you can see below. If you’d like to share your experience with us, feel free to leave a comment. We definitely appreciate it, and are always happy to know how we can improve even further!
5 out of 5 stars
Needing a new vehicle, we went to Palmens to see what we could do financially to purchase a new truck. As soon as we we walked through the door we were greeted by Pam one of the sales associates. We explained to her what we were looking for and wanted to see how we stood as far as finances went. We liked Pam right away because not only was she extremely professional, she made us comfortable because she was a very down to earth and personable. She took our information, had someone in finances look into options for us. And before we knew it we were the proud owners of a new truck. They all made this investment for us a very smooth process. My father is a Chrysler retiree, this is the 4th vehicle we have purchased from Palmens. As a side note, the 40 2litre bottles of soda we got with our new truck was a pretty good perk too!... More
Excelente es la palabra, si necesitas un auto.. este es el lugar.Pregunta por Jonathan y garantizado q harà lo necesario para que como yo salgas de allì en tu auto. Trato amable y si no hablas ingles aqui te atenderan gustosanente en tu idioma. Lleguè solo a orientarme y salì con una Jeep Compass 2019 en mano. No lo pienses mas esta es tu oportunidad.Confia en los expertos de Palmen Motors.
Larry in sales goes out of his Way to make sure you are happy and consider all needs before buying a vehicle. And he makes sure you know when to come in for your first service appointment
Mourice was extremely friendly , helpful and courteous and went above and beyond to ensure that i would end up with the car i wanted, at the price i could afford
We drove from Chicago because they found the car WE wanted, not because they wanted to sell something to us. They LISTENED to us. Nice folks, easy going, not pushy, found what we wanted and quick, easy transaction. We will go back to Palmen from now on. Not far and totally worth the drive. Thanks to all...
I definitely would come back again because of the great service. Freddy was very helpful! Great outcome! I appreciate everything you help me with. Loved everything about the experience. A huge thank you.
Rodrigo "Freddy" Escalona went above and beyond to make sure that I was comfortable with my used car purchase from Palmen. He was patient and understanding while I test drove a few cars (in the rain) and even drove us to the Racine store to look at a vehicle. He made sure to take care of every last detail that my husband and I had concerns about, before and after purchasing. He spent the whole day with us. I am very happy I went to Palmen. I love my new car.
Does anyone remember what good old fashion "customer service" is these days? I can tell you for a fact Palmen Motors in Kenosha, WI sure does. I walked into the dealership with a challenge, trade in my high mileage vechicle. get the Jeep I wanted and the payments I had to have. Enter "Freddy" Sales Rep extraordinaire, Freddy was an information machine, he knew everything about the vechicles, all the models, all the options what more could I ask for. He helped me to get the most money for my trade as well as not having to settle for a lesser vechicle. Freddy made this car buying experience actually "Fun", He was an advocate for me the customer. So happy with the entire process A-Z. Thank you Freddy you earned my business hands down.... More
I have bought multiple new cars through the years. Brian made me feel at ease and like I was dealing with a friend instead of a salesman. I had an issue with paint on the hood of my new Chrysler 200 and Brian understood my concern and made sure I got a new hood from Chrysler and made sure I had a loaner while it was being taken care of. From start to finish, Brian showed nothing but top notch customer service. I will go back to Palmen for my next vehicle because of my experience with Brian Ambrogio.... More
My husband and I had a wonderful experience at palmen. Our sales guy Rick was courtesy and very patient. If you are looking for a warm and friendly environment then palmen motors is it.